l444 belt Privacy Policy

This privacy policy applies to users of the l444 belt platform. It describes what types of information we collect, how that information is used, who it may be shared with, and what measures we take to protect it. By using l444 belt's services, you agree to the terms of this policy. You should also read our Terms and Conditions alongside this policy, as both documents together govern the relationship between you and us.

If this policy changes, we will update it on this page. For significant changes, we will notify you via your registered email or account notification. It is your responsibility to review this page regularly.

Information We Collect

Information is collected when you open an l444 belt account, while using the platform, and when you contact our support team. The types of information are categorised below.

1.1 Registration and Identity Information

Information you provide when creating an account:

• Full name and date of birth (for age verification — accounts are not opened for anyone under 21)
• Mobile number and email address
• Username and password (stored in encrypted form)
• Bank account or mobile wallet details (for financial transactions)

1.2 Identity Verification Documents

To maintain a secure environment and confirm the authenticity of accounts, we may request identity documents (a copy of your National ID or passport) in certain situations. These documents are stored securely and can only be accessed by authorised staff.

1.3 Transaction and Gaming Information

• Deposit and withdrawal history
• Betting history, game types and amounts
• Bonus claim and usage records
• VIP level change history

1.4 Technical and Device Information

When you use our website or app, certain technical information is collected automatically:

• IP address and device type
• Browser and operating system information
• Time of site access, duration of visit, and list of pages viewed
• Information collected through cookies and similar tracking technologies

Purpose of Information Use

Collected information is used only for specific and legitimate purposes. l444 belt processes your information for the reasons set out below:

2.1 Account Management

Information is used to create, manage and keep your account secure. This includes login verification, sending OTPs, and detecting suspicious activity.

2.2 Processing Financial Transactions

Financial information is used to correctly complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer. A record of every transaction is kept, with a minimum deposit of ৳300 and a minimum withdrawal of ৳1,000.

2.3 Customer Support

Our 24/7 live chat and email support team can view your account and transaction information to resolve your issues quickly. Without this information, effective support cannot be provided.

2.4 Security and Fraud Prevention

Information is analysed to detect and prevent unauthorised account use, money laundering, and other fraudulent activity. This is essential for the protection of all users.

2.5 Service Improvement

Anonymous statistical analysis is used to improve platform performance, game variety, and the user experience. No individual can be identified from this analysis.

2.6 Communication and Notifications

Your registered mobile number and email are used to send important account-related information, transaction confirmations, and policy change notifications.

Sharing Information and Third Parties

l444 belt never sells your personal information or shares it with third parties for advertising purposes. However, information may be shared in a limited way in specific circumstances:

3.1 Payment Processors

The necessary financial information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete deposits and withdrawals. These third parties operate under their own privacy policies.

3.2 Technology and Security Partners

Limited information may be shared with trusted technology service providers to ensure cybersecurity and operate the platform. These partners are contractually bound to keep information confidential.

3.3 Legal Requirements

It is our legal obligation to provide information when required by applicable law in Bangladesh, a judicial order, or a legitimate request from a government authority. In such cases, we provide only the information that has been requested.

3.4 Business Restructuring

In the event of a company merger, acquisition, or asset sale, user information may be transferred. If such a change occurs, we will notify you in advance and inform you of the new policy.

Cookies and Tracking Technologies

Our website and app use cookies and similar technologies. These help ensure the functionality of the site and improve your experience.

4.1 Essential Cookies

These cookies are necessary for keeping login sessions active, security verification, and saving language preferences. Disabling them may prevent the site from working properly.

4.2 Analytical Cookies

Anonymous statistics are collected to understand which pages are visited most, how much time is spent on them, and where issues arise. No individual can be directly identified from this information.

4.3 Cookie Controls

You can delete cookies or stop accepting new ones from your browser settings. Note that disabling essential cookies may prevent some services from working properly.

Data Security Measures

l444 belt has put in place industry-standard technical and administrative measures to protect your information.

5.1 Encryption and Secure Connections

All data is transmitted via SSL encryption. Passwords and sensitive financial information are never stored in plain text — they are always kept in encrypted form.

5.2 Access Controls

Only authorised staff can access specific information on a need-to-know basis. All staff receive data protection training and are bound by confidentiality agreements.

5.3 Security Monitoring

24/7 automated monitoring is in place to detect unusual activity or unauthorised access attempts on the system. If a security incident occurs, we act promptly and notify affected users.

5.4 Data Retention Period

Information is retained for a set period while the account is active and, after closure, as required by law. Once the designated period ends, information is securely deleted.

Your Rights and Controls

Every user registered with l444 belt has certain important rights over their own information.

6.1 Right to Access Information

You can contact our support team at any time to find out what information we hold about you. We will provide this information within a reasonable time.

6.2 Right to Correct Information

If any of your information is incorrect or out of date, you can update it from your account settings or with the help of the support team. Keeping your information accurate ensures a better quality of service.

6.3 Right to Close Your Account

You may request that your account be closed. Upon closure, personal information will be deleted within a set period; however, some records may be retained for a specified duration due to legal obligations.

6.4 Opting Out of Marketing Communications

If you do not wish to receive promotional emails or notifications, you can unsubscribe from your account settings. However, essential account-related notifications cannot be turned off.

Protection of Minors

l444 belt is intended solely for persons aged 21 and above. We do not knowingly collect any information from anyone under 21. Age verification is in place at the time of account registration.

If you believe that a minor's information is held by us, please notify our support team immediately. We will close such accounts without delay and delete the associated information. To learn more about responsible gaming, visit our Responsible Gaming page.

International Data Transfers

l444 belt primarily serves users in Bangladesh. However, due to technical infrastructure, some data may be stored or processed on servers in other countries. In such cases, we ensure that transferred data receives the same standard of protection.

During international data transfers, we put contractual safeguards in place to ensure your information remains secure at all times and is handled in accordance with the terms of this privacy policy.

Policy Changes and Updates

This privacy policy may be updated from time to time due to service improvements, technical changes, or legal requirements. When changes are made, this page will be updated with a new date.

For significant changes — such as a change in the purpose for which information is used, or a decision to share information with a new third party — we will notify you in advance by email or platform notification. Continued use of the service after a change is made will be taken as your acceptance of the updated policy.

If you have any questions about this policy or wish to understand l444 belt's general terms of service, you can read our About Us page.

Contact and Complaints

If you have any questions, comments, or complaints about this privacy policy, please contact us through the following:

• Live Chat: 24 hours a day, 7 days a week — in Bangla and English
• Email: [email protected]

We review data protection requests on a priority basis. Our goal is to resolve complaints quickly and correctly.